Like many new systems some users have encountered a few teething problems in accessing or operating the App. We actively welcome feedback so that we can address any issues encountered. We collate all comments and use them for continuous improvement normally providing direct responses to each individual.
Feedback to date includes the following:
- Excellent initiative by IMCA to enhance/update knowledge
- Well done in producing this modular course for Diving Supervisor's. I have waited a long time for something like this to be done. I have supervised since 1998 and remember well the lack of information on updates and getting access to it. This web site ticks many boxes for me. The modules (once I'd worked it out) is easy to use and most importantly the modules are not to heavy and over the top. They get to the heart of the learning very quickly. I don't think I have many years left in the industry but this is definitely a great step forward.
- The app itself is excellent and easy to navigate through. Would it be possible to receive push notifications when the new modules are released or even one ping a week as a reminder that the modules have not yet been completed for this quarter?
- Great job only difficult to play videos offshore due to slow internet
- I would like to congratulate you guys - the CPD is one of the best I have come across and does require the participant to focus
Open communication
One function on the App which supports two-way communications is the Broadcast function. This gives IMCA the option to send a message to all users within the App and allows users to send messages back to IMCA. Recently the Broadcast function has been used to keep supervisors up to date with the latest DMAC and IMCA COVID-19 guidance.
Next Module
Scheduled for launch in September, Module 3 will include modules on trapped diver incidents, hygiene, decompression and bell batteries.
A reminder
The scheme is voluntary during 2020, however, it will become mandatory from 2021. If you have any questions or suggestions about the scheme please contact us on ac@imca-int.com